Privacy Policy

1. Who We Are

Veldex ("Veldex," "we," "us," or "our") provides operations automation software for commercial trade contractors. Our principal place of business is in the United States. You can contact us at privacy@veldex.co.

2. Information We Collect

We collect information you provide directly to us and information generated through your use of our website.

Information you provide

• Contact information — name, email address, phone number, company name, submitted via contact forms, lead capture forms, or the ROI calculator.
• Calculator inputs — crew size, hourly rates, and operational data entered into our ROI calculator. These inputs are used only to generate your estimate and, if you submit your email, to send you a personalized report.
• Communications — messages you send us via email or contact forms.

Information collected automatically

• Usage data — pages visited, time spent, referring URLs, browser type, device type, and IP address.
• Cookies — we use functional cookies to operate the website. We do not use third-party advertising cookies.

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and schedule demonstrations
• Deliver reports or content you requested (e.g., the ROI breakdown or Hidden Admin Tax report)
• Send product updates and educational content to subscribers who have opted in
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Email Communications

If you submit your email address through any form on our website, you may receive follow-up communications from Veldex related to your inquiry or the content you requested. Every email we send includes an unsubscribe link. You may also opt out at any time by emailing privacy@veldex.co.

5. Data Sharing

We share information only in the following circumstances:

• Service providers — vendors who help us operate our website and deliver services (e.g., email delivery, analytics). These parties are contractually required to protect your data and may not use it for their own purposes.
• Legal requirements — when required by law, subpoena, or other legal process, or to protect the rights and safety of Veldex or others.
• Business transfers — in connection with a merger, acquisition, or sale of all or substantially all of our assets, with notice to affected users.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your information at any time (see Section 8).

7. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. To exercise any of these rights, contact us at privacy@veldex.co. We will respond within 30 days.

9. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact

Questions about this policy? Contact us at privacy@veldex.co.